restoration & maintenance of architectural surfaces since 1932

General Manager

Chicago 8/11/2021

Role Purpose and Expectations

This position will be responsible for leading the Chicago Office in an efficient manner that is consistent with the overall strategic plan for the company, region, and clientele and reports to the Regional Vice President, Western Division.

The individual in this role will embody the Company’s values and will be responsible for embedding them across the Chicago team. The General Manager will be expected to develop strong working relationships with their staff and clients and to effectively lead a team of sales, operations, technicians and office staff in the day-to-­day activities and services of the Office.

Candidate submittals in the form of a cover letter and resume should be sent to Catherine Jones, SVP HR at no later than Thursday, August 19th.

Duties & Responsibilities

  • Responsible for leading the Office in an efficient and profitable manner that is consistent with the overall strategic plan for the company, region, and clientele
  • Applies experience and knowledge and experience as it relates to running the Office basic financial accounting and reporting, P&L, budgeting, revenue and cost forecasting, projections, purchasing, and inventory control
  • Manage, analyze and report on the Chicago P&L on a monthly basis to the Regional VP, Western Division and Corporate Controller
  • Accountable for all sales, operations, revenue, financial, and management aspects of the Office including preparing, implementing and adhering to the approved budget and managing to financials and forecasts
  • Responsible for developing business through sales activities on major accounts and creating a network in the region
  • Responsible for developing, leveraging and maintaining client relationships to the benefit of the Office
  • Oversees the planning, organizing and execution of multiple projects, bids/proposals, and assignments
  • Responsible for the development and leadership of the sales function of the Office to further promote revenue and profitability of core services as well as new products and services
  • Directly manages and leads all staff and management of the Office, conducts hiring, applies company policies and standards, handles terminations, and conducts performance reviews in conjunction with Corporate Human Resources
  • Ensures advancement of staff through coaching and development and plans for succession of key and critical roles for the Chicago Office 


  • Preferably a 4-year college degree in the areas of Business, Architecture, Real Estate, Engineering, Project Management, Construction Management or related areas of study
  • A minimum of 5 years working in building services (metal, stone, wood, glass restoration and refinishing), commercial real estate, construction management, related sales, architecture, or the architectural restoration field
  • 3 – 5 years at management level with direct supervisory experience including planning and assigning work, performance assessments, training, hiring, discipline, and development
  • Must have a minimum of 2 years of Sales and/or Operational management experience or a combination of the two
  • Ability to oversee the planning, organizing and execution of multiple projects; ability to read and understand construction/building specifications and blueprints helpful
  • Must have knowledge and experience with aspects of basic financial accounting in commercial real estate, financial reporting, budgeting, forecasting and projections
  • Excellent client relationship development and management skills required
  • Excellent technical, interpersonal, and analytical skills required
  • Excellent written and oral communications skills required

Stuart Dean is an Equal Opportunity Employer